WE brEAK down barriers between you and optimal health
We see a community where every individual, regardless of their background or circumstances, experiences optimal health and wellness.
Your Care Management Team helps you get all the care you need
The Patient Navigator plays a crucial role in making sure every patient receives holistic and coordinated healthcare services. As a dedicated advocate for you, the Patient Navigator helps you access and navigate the wide range of services offered by River Valley Health, making healthcare more accessible and personalized for every community member.
What Does Patient Centered Care Mean?
Provides
personalized
support
Coordinated wrap-around services
Simplified Healthcare Access
Provides
personalized
support
Connection to Resources
Enhanced Patient Experience
Your Care Management Team
provides support for other
issues that affect health
At River Valley Health, we understand that healthcare extends beyond the walls of our facility. The Care Management Team serves as a compassionate guide and advocate for patients, helping you navigate the often complex landscape of healthcare and community resources. Your Care Management Team helps bridge the gap between medical care and the many other issues that affect your health, empowering you to lead a healthier, more fulfilling life.
Personalized support -
The Community Navigator works closely with you to understand your unique circumstances and challenges. By building trusting relationships, they tailor support to each individual’s needs, ensuring a personalized approach to care and resource connection.
Referral Coordination -
Helping you get referrals to local community agencies and organizations that provide essential services you may need, such as housing assistance, food security, mental health support, and more, the navigator ensures that you are connected to the right resources quickly and efficiently.
Follow-up and monitoring -
To ensure continuity of care, the Community Navigator follows up with patients after referrals to confirm you have accessed the necessary services and to address any ongoing needs or barriers you may encounter.
Resource Education -
The Community Navigator educates patients about the available community resources and how to access them. This empowerment helps you to become independent and confident in navigating the healthcare system and related services.
Your Care Management Team foster improved health outcomes and better quality of life
River Valley Health’s Care Management Team plays a crucial role in promoting holistic health by addressing social, economic, and environmental factors that affect wellbeing. By connecting you with the resources you need, the navigator helps to:
Enhance health outcomes
By ensuring you have access to essential services, the Care Management Team contributes to improved health outcomes and quality of life.
Reduce barriers to care
They work to eliminate obstacles that may prevent you from receiving comprehensive care, such as transportation issues or lack of information about available services.
Strengthen community ties
By fostering partnerships with local agencies, the Care Management Team strengthens community networks, enhancing the overall support system for residents.
